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Hospitality in hospitals today is the need of the hour, however, it is the most neglected aspect in hospitals in India. This book provides a structured and detailed exposition on hospital and health care administration emphasizing optimum utilization of resources and cost-effective health care services ensuring the quality of care.
The practical experience in the health sector has been put into Paper in the form of this book with the purpose: to improve the delivery of health services by improving administration through education, system flowcharts, record maintaining.
To gain a specific understanding of the nature and orientation of employees in the health care industry, their attitude, motivation, commitment, professional growth.
To understand the practical aspects of these techniques for application to the health industry.
To gain awareness of the various management techniques and methods like manpower planning, job techniques, work assessment, employee and patient Counselling, cost-effectiveness analysis, marketing planning.
Tanya Sodhi
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